Delivery & Returns
1. Shipping Rates
Shipping rates are charged based on a calculation of the weight and volume of your order, to your specified destination. This rate is shown as “Shipping Rate” in the Checkout. Express Shipping is free for all orders over $300 and $10 off on orders over $158 within Australia.
2. Dispatch and Delivery
We will dispatch the order within two working days. Delivery times will vary based on location. Successful orders will be delivered within 2-4 business days as long as there are no issues.
3. Australian Shipping
Shipping within Australia is generally carried by TNT, though we may opt to use an alternate service where necessary. Please ensure a valid address is supplied - we can deliver to residential and business address BUT NOT PO Box addresses.
4. Returns and Refunds
We do not accept cancel or refund for simply “change of mind” after purchase, unless we otherwise specify, such as where you cancel your order before we dispatch the goods, and we send you confirmation of the cancellation via email. Despite the above, nothing in these Terms alter any rights you may have under the Australia Consumer Law. Please ensure you retain the proof of purchasing products from our Site and the goods in question if you are looking at returning. To request a return or refund, please email enquiry@herbsense.com.au. All refund payments will be processed in Australian Dollars and Herbsense will not be held liable for any difference in the value of the refund against the initial purchase price. Herbsense will not be liable to refund any fees or charges you incurred from your credit/debit card provider for your initial purchase.
5. Restrictions
We reserve the right to limit sales in Australia, including the right to prohibit sales to re-sellers.
We may change the prices published on this Site at any time. Prices of products placed in the ‘shopping cart’ but not paid for are also subject to change and you agree to pay the price current at the time of payment. We are not responsible for typographical or photographic errors on the Site, including any such errors in relation to prices.
We reserve the right to accept or reject your payment offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on the Site, or an error in your order, or we reasonably believe you have not complied with Term, or we have previously refused to accept your order(s) from you.
We will dispatch the order within two working days. Delivery times will vary based on location. Successful orders will be delivered within 2-4 business days as long as there are no issues.
3. Australian Shipping
Shipping within Australia is generally carried by TNT, though we may opt to use an alternate service where necessary. Please ensure a valid address is supplied - we can deliver to residential and business address BUT NOT PO Box addresses.
4. Returns and Refunds
We do not accept cancel or refund for simply “change of mind” after purchase, unless we otherwise specify, such as where you cancel your order before we dispatch the goods, and we send you confirmation of the cancellation via email. Despite the above, nothing in these Terms alter any rights you may have under the Australia Consumer Law. Please ensure you retain the proof of purchasing products from our Site and the goods in question if you are looking at returning. To request a return or refund, please email enquiry@herbsense.com.au. All refund payments will be processed in Australian Dollars and Herbsense will not be held liable for any difference in the value of the refund against the initial purchase price. Herbsense will not be liable to refund any fees or charges you incurred from your credit/debit card provider for your initial purchase.
5. Restrictions
We reserve the right to limit sales in Australia, including the right to prohibit sales to re-sellers.
We may change the prices published on this Site at any time. Prices of products placed in the ‘shopping cart’ but not paid for are also subject to change and you agree to pay the price current at the time of payment. We are not responsible for typographical or photographic errors on the Site, including any such errors in relation to prices.
We reserve the right to accept or reject your payment offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on the Site, or an error in your order, or we reasonably believe you have not complied with Term, or we have previously refused to accept your order(s) from you.
We do not accept cancel or refund for simply “change of mind” after purchase, unless we otherwise specify, such as where you cancel your order before we dispatch the goods, and we send you confirmation of the cancellation via email. Despite the above, nothing in these Terms alter any rights you may have under the Australia Consumer Law. Please ensure you retain the proof of purchasing products from our Site and the goods in question if you are looking at returning. To request a return or refund, please email enquiry@herbsense.com.au. All refund payments will be processed in Australian Dollars and Herbsense will not be held liable for any difference in the value of the refund against the initial purchase price. Herbsense will not be liable to refund any fees or charges you incurred from your credit/debit card provider for your initial purchase.
5. Restrictions
We reserve the right to limit sales in Australia, including the right to prohibit sales to re-sellers.
We may change the prices published on this Site at any time. Prices of products placed in the ‘shopping cart’ but not paid for are also subject to change and you agree to pay the price current at the time of payment. We are not responsible for typographical or photographic errors on the Site, including any such errors in relation to prices.
We reserve the right to accept or reject your payment offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on the Site, or an error in your order, or we reasonably believe you have not complied with Term, or we have previously refused to accept your order(s) from you.
Delivery & Returns
1. Shipping Rates
Shipping rates are charged based on a calculation of the weight and volume of your order, to your specified destination. This rate is shown as “Shipping Rate” in the Checkout. Express Shipping is free for all orders over $300 and $10 off on orders over $158 within Australia.
2. Dispatch and Delivery
We will dispatch the order within two working days. Delivery times will vary based on location. Successful orders will be delivered within 2-4 business days as long as there are no issues.
3. Australian Shipping
Shipping within Australia is generally carried by TNT, though we may opt to use an alternate service where necessary. Please ensure a valid address is supplied - we can deliver to residential and business address BUT NOT PO Box addresses.
4. Returns and Refunds
We do not accept cancel or refund for simply “change of mind” after purchase, unless we otherwise specify, such as where you cancel your order before we dispatch the goods, and we send you confirmation of the cancellation via email. Despite the above, nothing in these Terms alter any rights you may have under the Australia Consumer Law. Please ensure you retain the proof of purchasing products from our Site and the goods in question if you are looking at returning. To request a return or refund, please email enquiry@herbsense.com.au. All refund payments will be processed in Australian Dollars and Herbsense will not be held liable for any difference in the value of the refund against the initial purchase price. Herbsense will not be liable to refund any fees or charges you incurred from your credit/debit card provider for your initial purchase.
5. Restrictions
We reserve the right to limit sales in Australia, including the right to prohibit sales to re-sellers.
We may change the prices published on this Site at any time. Prices of products placed in the ‘shopping cart’ but not paid for are also subject to change and you agree to pay the price current at the time of payment. We are not responsible for typographical or photographic errors on the Site, including any such errors in relation to prices.
We reserve the right to accept or reject your payment offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on the Site, or an error in your order, or we reasonably believe you have not complied with Term, or we have previously refused to accept your order(s) from you.
We will dispatch the order within two working days. Delivery times will vary based on location. Successful orders will be delivered within 2-4 business days as long as there are no issues.
3. Australian Shipping
Shipping within Australia is generally carried by TNT, though we may opt to use an alternate service where necessary. Please ensure a valid address is supplied - we can deliver to residential and business address BUT NOT PO Box addresses.
4. Returns and Refunds
We do not accept cancel or refund for simply “change of mind” after purchase, unless we otherwise specify, such as where you cancel your order before we dispatch the goods, and we send you confirmation of the cancellation via email. Despite the above, nothing in these Terms alter any rights you may have under the Australia Consumer Law. Please ensure you retain the proof of purchasing products from our Site and the goods in question if you are looking at returning. To request a return or refund, please email enquiry@herbsense.com.au. All refund payments will be processed in Australian Dollars and Herbsense will not be held liable for any difference in the value of the refund against the initial purchase price. Herbsense will not be liable to refund any fees or charges you incurred from your credit/debit card provider for your initial purchase.
5. Restrictions
We reserve the right to limit sales in Australia, including the right to prohibit sales to re-sellers.
We may change the prices published on this Site at any time. Prices of products placed in the ‘shopping cart’ but not paid for are also subject to change and you agree to pay the price current at the time of payment. We are not responsible for typographical or photographic errors on the Site, including any such errors in relation to prices.
We reserve the right to accept or reject your payment offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on the Site, or an error in your order, or we reasonably believe you have not complied with Term, or we have previously refused to accept your order(s) from you.
We do not accept cancel or refund for simply “change of mind” after purchase, unless we otherwise specify, such as where you cancel your order before we dispatch the goods, and we send you confirmation of the cancellation via email. Despite the above, nothing in these Terms alter any rights you may have under the Australia Consumer Law. Please ensure you retain the proof of purchasing products from our Site and the goods in question if you are looking at returning. To request a return or refund, please email enquiry@herbsense.com.au. All refund payments will be processed in Australian Dollars and Herbsense will not be held liable for any difference in the value of the refund against the initial purchase price. Herbsense will not be liable to refund any fees or charges you incurred from your credit/debit card provider for your initial purchase.
5. Restrictions
We reserve the right to limit sales in Australia, including the right to prohibit sales to re-sellers.
We may change the prices published on this Site at any time. Prices of products placed in the ‘shopping cart’ but not paid for are also subject to change and you agree to pay the price current at the time of payment. We are not responsible for typographical or photographic errors on the Site, including any such errors in relation to prices.
We reserve the right to accept or reject your payment offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on the Site, or an error in your order, or we reasonably believe you have not complied with Term, or we have previously refused to accept your order(s) from you.
